Coach Dan's Blog

As we approach this holiday season (and despite the fact that my personal backlog keeps getting longer instead of shorter) I feel compelled to take a moment and share a list of things for which I'm most thankful.   (Cliché', I know - but deal with it... when it comes to Coach Dan, you take the corny with the good!)  So without farther preamble, I present to you -    Coach Dan's Top Five (agile-related) Things I'm Thankful For (in no particular order!)     Shared Values, Principles and Customer Focus  - I'm thankful to be able to partner with a group of people who share the same  values and principles .  Working with people who are equally focused on our customer  and  share our agile values and principles means that even when we disagree, we know where each other is coming from, and that our intent is to get to the same place.  Seeing people live those shared values and principles every day makes me feel like I'm part of a...

So first and foremost - kudos if you got past that horrible pun of a title.  I'm (obviously?) thinking about the concept of  command and control , and how as agile managers we can sometimes struggle with the voices in our head.  You know what I'm talking about - the ones that say "Failure is not an option!" or "It has to be perfect!" or "You can't manage without hard deadlines!"....  You know... those voices that try to convince us that we as managers know best and our job is to tell our people what to do!  Maybe you don't struggle with this, but I know I sure do sometimes.   It can be challenging to transition from a "command and control" structure (where orders come from on high, and we all flawlessly execute them, like a well-oiled machine) to a more agile, nimble, responsive environment where decision making is pushed closer to the data, and the customer.  Where we replace the desire for flawless execution with short feedback ...

  I hear the questions all the time - "How long will it take for us to be agile?" "How do we know when we are agile?" "When will we be done transforming to agile?" Honest coach's answer?  I don't know.  I really don't.  Does it mean that all of the people in your organization are on Scrum Teams?  Does it mean that everyone has taken the "Agile 101" course and has a MBO that says "Do Agile this year?"  Does it mean that we've done a bunch of stuff over the last year and someone with an important sounding title declares that we are 100% agile?  See where I'm going with this? As I've argued before, agile is a mindset.  How do you know when your organization has adopted a mindset?  How do you know when your teams are basing their decisions and behaviors on the Agile Values and Principles?  You know it when you see it!  You know it when  you  live it!   We recently challenged some of our agile marketing team members t...

Y esterday I was driving to meet a partner coach for coffee (yes I left my house...) and I heard a story on the radio that got me thinking about agile team metrics and how we use them.  To be fair, the story had nothing to do with agile, teamwork, business, customer value or anything like that.  It was about a study that highlighted a particularly unfavorable metric regarding police stops in a certain city.    Here's where my mind went -  "What will happen next is someone high up at the police department will inevitably not like these optics that these metrics show.  They are going to hate it so much they will convene a committee that will put new procedures in place for their rank and file officers.  The procedures will be a quota or something to that nature that will ensure the next time the metrics are reviewed, the ratios will look MUCH more favorable.  So favorable in fact, that people will eventually stop looking at that metric, a...

I received the best email from an agile marketer yesterday (if you want to see it, look to your right...)  It came at the perfect time and made me feel proud to be working with these marketing teams. Now I always knew that our Marketers are among the very best and most creative in the world, but I am really impressed that Nick Vaglio took it upon himself to reflect on his year-long agile journey and come up with his own personal definition.  Talk about an agile mindset! Of course we all know that the definition of an agile mindset can be found in our Agile Values and Principles!  But Nick's email got me to thinking about what my personal definition of agile is. Coach Dan's Personal Definition Of AGILE (for today) Well I'm going to start off with the word Aligned.  Agile teams and agile individual are absolutely aligned to a common goal - to provide the most valuable things to our customer, as quickly as possible.  That's an easy one - now on to G... Merriam-Webs...

Every single one of you reading this post is at a different stage in your agile journey.  Some of you have been on agile teams for a year or more.  Some of you are about to start with a new team.  Some of you bring learnings from other places.  Some of you are just taking your first steps toward embracing and living the agile values and principles.  I think the fact that we're all in a different place, and looking at things with different lenses is  AWESOME ! With all of this perspective - we truly have the opportunity to work together to help our company become a more agile place.  If you've got a  few years of learning  under your belt - how can you incorporate YOUR learning into our agile teams, and to support our agile managers? If you've been into this journey for  about a year  - what can you share with your agile manager and your peers about what you've learned? If you are  new(er) to all of this  - ...

What’s better than Monday of a new work week?  A couple of days of rest and relaxation behind us; nothing but limitless possibilities in front of us! Ok, if you’ve made it through that cheeseball opening line, keep going – there’s a point! As agile managers and leaders, we’re in the people-development business, and one of the most challenging people we are responsible for developing?  OURSELVES Go ahead and take a look at your calendar quickly (but come back..)  I’d bet a cup of coffee that your Monday is STACKED from beginning to end with meetings.  Mission critical conversations.  Key milestone meetings.  Discussions that if missed, will surely cause our beloved Wells Fargo to seize like an engine with no motor oil.  I get it – there’s a lot for us to do!  And we DO value interactions over process!!! I will argue though – there is immense value in carving out a few minutes a week to reflect and invest in yourself.   (Aren't we supposed...