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The Coach: Your Partner in Mindset and Momentum

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Our Coaching Chapter has been engaged in a discussion on how best to articulate the value that our role brings to leaders and teams. We've had great, in depth discussions, and while we are still finalizing our shared framework for articulating our value, the exercise has caused ME to think deeply about the topic. Here's my take! It’s easy for a leader to get caught in the daily swirl of doing . We all feel the pressure to have the right answer, to make the right decision, to deliver results and to justify the resources we've been entrusted with. But true leadership isn't about getting the team to produce faster; it's about empowering the team to produce  results efficiently and indefinitely .  A coach doesn’t just show you what to do, they help to challenge your assumptions about how  things should work. They bring an external lens and a focus, not only on your growth, but to help you to step back and reflect. By partnering to explore new ideas, and challenging bias...
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Celebrate “bad news,” it only makes us better!

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  tldr;  The  "agile mindset"  means treating suboptimal results, negative feedback, and missed goals not as failures, but as  invaluable data points and opportunities for improvement. Key takeaway:  Leaders must foster a culture o f Psychological Safety  where teams are encouraged, not punished, to be transparent about disappointing results. Actionable steps:  Use "bad news" to get curious, hypothesize, adjust strategy (pivot), and measure outcomes (results) over just outputs (activity). The goal:  Create an environment where there is "no bad news, just news that can help us get better at achieving our goals." Things to try:   Specific action steps a leader can try to improve the team’s Psychological Safety can be found at the end of the article.     I’v e said it before, and I’ll say it again - I am blessed to work with some of the best, most talented people I’ve ever met. I was participating in a Crew meeting this week where...
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If we can't measure it, does it matter?

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tldr;     It has been suggested that I type... a lot.  To that end - if you find that reading the whole article is untenable - I'm adding in a "Typed Long, Didn't Read" section to surface the main points of the writing.  Hope you find this useful too. S top measuring activity and start measuring impact! True team success begins with a mindset that creates a great team, but it is proven by measuring the value delivered to the customer and the business. This alignment is the key to being effective, not just busy. Use Outcomes (the 'why,' the desired customer change) as your North Star. Use Key Results (KRs) to track your strategic progress toward that Outcome. Use Key Performance Indicators (KPIs) to monitor the operational health of your product and team, giving you the real-time feedback loop for continuous improvement. Mindset + Metrics = Value Delivered. If you've been paying attention to my writing, you can probably tell that I'm a "mindset fir...
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Greatness is grown

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Greatness is grown     tldr;    It has been suggested that I type... a lot.  To that end - if you find that reading the whole article is untenable - I'm adding in a "Typed Long, Didn't Read" section to surface the main points of the writing.  Hope you find this useful too. Leaders create great teams by creating an environment where teams  can  be great.  They do this by setting the vision and the tone, and providing the resources necessary for the team to achieve their goals. People: do their best when they feel safe to contribute, ask questions, and offer new ideas. who feel like their work contributes to a larger goal will more often work creatively, think out of the box, and go out of their way to help their teammates. who feel challenged to experiment and learn new things will come up with creative ways to create value and solve problems.  will behave how you reward them to behave.  If you recognize them for doing tasks, they wi...
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