I've often wondered if one of the reasons transformations fail to meet expectations, is because so many organizations misuse the word "transformation." Let's start with a couple of simple definitions. trans·for·ma·tion /ˌtran(t)sfərˈmāSH(ə)n/ noun a thorough or dramatic change in form or appearance. trans·form /tran(t)sˈfôrm/ verb make a thorough or dramatic change in the form, appearance, or character of. By these definitions, one would assume that any organization is going through a really fundamental change. Something that will impact even the character of the organization. That sounds like a BIG DEAL! If you were to look under the covers of what most organizations call "transformations," I suspect you'll find something somewhat different. You see, when an organization claims to transform, the change is often limited to the addition of some new tools, or a migration to a different process or framework (way of working.) Of c...