Leader's Challenge - Change your language- Stop Telling. Start Asking.
“I want you actively to train your people on how to think for themselves” - Eiji Toyoda"Think more like a gardener, less like a general." - General Stanley McChrystal
It's often faster to solve the problem instead of challenging people to stretch and grow. How you interact with your team tells them a lot about how empowered they are to self-organize and optimize. Every interaction is a chance for you to help a person feel empowered. The next time you interact with a team member, challenge them to decide...
Are your team members...
...asking for permission? Instead of "Yes" or "No"... try:
- "What would you say if I was asking you for permission to do this?"
- "How does this help you to achieve your team's shared objective?"
- "How can I help you think through what you are considering?
...coming to you with a problem? Instead of "I'll go fix it"... try:
- "What’s stopping you from tackling this challenge?"
- "How can I help you get over this hump?"
- "How would you like to approach this problem?"
...asking what they should do? Instead of "do this"... try:
- "What are some things you can try so you can figure this out?"
- "What will help your team achieve their objectives or goal?"
- "What options have you considered?"
Invest 10 minutes in yourself. Check out how a US Navy nuclear submarine captain created an environment where his crew felt so empowered, he
didn't have to give orders anymore!
Let your values show! We all win together.
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